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Shipping & return

Shipping and Transport

The shipping or transportation costs are calculated separately and are listed on your order. Shipping costs are calculated based on the weight and the delivery address.

- FREE throughout Belgium: for orders of 125,00 Euro incl. VAT:

Deliveries

The delivery is made within 14 days of receipt of a complete and correct order, unless otherwise indicated on the website or on the order confirmation. The customer is always obliged to check the number of received packages before signing the dispensing / vrachtbon. After endorsement is about no discussion possible. The customer is always required when moving, Fine Wine Shop them to immediately in writing. The Fine Wine Shop is not liable for damage caused by exceeding delivery times. If your order is not in stock, we will contact you about the delivery included. If the delivery time will not be acceptable, the order will be canceled automatically.

Upon delivery of our goods through third parties, merchandise always travels at the risk of the recipient. Deliveries are made to the delivery address specified by the customer during the online ordering process. Products are basically only delivered in Belgium. You can specify a desired delivery date when your order yourself. La Cascina will try as far as possible to be delivered at the desired delivery date. In no event shall the Customer be entitled to compensation for exceeding a delivery.

Withdrawals

Ordered goods can only be picked up in the evening on Saturday morning and only by prior appointment by prior appointment at the following address: Haachtsesteenweg 3, B-1820 Steenokkerzeel. For this, the buyer can choose the option "Self Pick-up" during the online ordering process. We will then contact you to make an appointment. The Fine Wine Shop will do everything possible to have the order ready for the chosen time of withdrawal. We ask for your understanding that if exceptional could not be timely and the customer just has to wait for the pickup.

Returning.

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