Terms and conditions of BVBA Fine Wine Shop.
Any use of the website www.defijnewijnshop.com (.be, .nl, or .eu) or any order or request for Fine Wine Shop implies acceptance of these terms and conditions:
These terms and conditions govern the contractual relationship between BVBA Fine Wine Shop, with registered office at B-1820 Steenokkerzeel, Haachtsesteenweg 3 registered under RPR number Brussels VAT BE 0,552,558,421 - having as activity the sale of wines, gifts, accessories and wine tastings both individuals and businesses on the internet - and the buyer / customer, that the services and goods of the Fine Wine Shop order with delivery in Belgium. Any situation that is not provided by our general or special conditions shall be governed by the generally applicable legal regulations. The Trade Practices Act dd. 14.07.1991 and the Civil Code to be used as a basis for the establishment of relations with the consumer prior to the conclusion of the contract.
Intellectual property rights
The content of this site, including brands, logos, drawings, data, product or company names, texts, images, etc. are protected by intellectual rights and belong to the Fine Wine Shop or third parties. It is forbidden (part or whole) to images in any form copy, translate, modify, or distribute without prior written consent of The Fine Wine Shop. Any full or partial copy, translation, adaptation, modification, or distribution of the above elements is strictly prohibited. Any breach of such intellectual rights can lead to civil and criminal prosecution.
Orders via the website of The Fine Wine Shop shall always be acceptance of the Terms and Conditions. The Fine Wine Shop has the right to not process any inaccurate or incomplete order forms.
Alcohol & Responsibility
The Fine Wine Shop does not sell alcohol to persons under 18 years. With your order, you hereby certify that you are responsible for your purchase and are older than 18 years.
The Fine Wine Shop sells only to:
a. natural persons who are older than 18 years
b. legal entities with headquarters in Belgium.
Upon acceptance of these terms and conditions the customer declares that he / she is over 18 years old.
The prices and rates are always expressed in Euro and are per bottle / unit, or extends in the case of pilot or gift packages and wine tastings per parcel or wine tasting, according to the listing on the website at the time of order or while supplies last.
Unless otherwise indicated, it is always about the wine bottle with 0.75 liters. All prices are inclusive of VAT (21%), packaging tax and excise duties, but still excluding shipping or transportation costs.
The pricing or other promotions are only valid at time of publication on the website, with reservations of any changes and while stocks last. The Fine Wine Shop has the right to change prices and to correct any typos. When this would be disadvantaged, you will be informed by email. You have the right to cancel your order. Additionally, Fine Wine Shop prices change if these price changes are due to objective circumstances (VAT, taxes on goods, packaging, transportation, ...).
All offers of the Fine Wine Shop are without engagement. Offers are subject to availability of wine and accessories. When a product is unexpectedly discontinued, Fine Wine Shop will contact you and offer you a possible alternative. In that case, you have the right to cancel your order.
Shipping and Transport
The shipping or transportation costs are calculated separately and are listed on your order. Shipping costs are calculated based on the weight and the delivery address.
- FREE throughout Belgium: for orders of 125,00 Euro incl.
The delivery is made within 14 days of receipt of a complete and correct order, unless otherwise indicated on the website or on the order confirmation. The customer is always obliged to check the number of received packages before signing the dispensing / vrachtbon. After endorsement is about no discussion possible. The customer is always required when moving, Fine Wine Shop them to immediately in writing. The Fine Wine Shop is not liable for damage caused by exceeding delivery times. If your order is not in stock, we will contact you about the delivery included. If the delivery time will not be acceptable, the order will be canceled automatically.
Upon delivery of our goods through third parties, merchandise always travels at the risk of the recipient. Deliveries are made to the delivery address specified by the customer during the online ordering process. Products are basically only delivered in Belgium. You can specify a desired delivery date when your order yourself. The Fine Wine shop will try as far as possible to be delivered at the desired delivery date. In no event shall the Customer be entitled to compensation for exceeding a delivery.
Ordered goods can be picked up only in the evening on Saturday and only by prior appointment at the following address: Haachtsesteenweg 3, B-1820 Steenokkerzeel. For this, the buyer can select "Takeout" choose during the online ordering process. We will then contact you to make an appointment. The Fine Wine Shop will do everything possible to have the order ready for the chosen time of withdrawal. We ask for your understanding that if exceptional could not be timely and the customer just has to wait for the pickup.
If the ordered and / or delivered products do not meet the buyer's expectations, the buyer has a period of fourteen (14) calendar days to notify the Fine Wine Shop that he / she renounces the purchase.
If the buyer of this renunciation, he / she must communicate this immediately by email to [email protected]. The purchaser of the goods, after consultation with the Fine Wine Shop, within fourteen (14) days after the dissolution itself back on the following address: Haachtsesteenweg 3, B-1820 Steenokkerzeel, under the following conditions:
1. the client should be put in touch by e-mail customer service [email protected]
2. Just complete boxes and undamaged, unopened (full) bottles in the original packaging for return come into consideration, unless it comes to wines with cork taste (read more in the section "Create Cork").
3. The customer may only off one box opened up one bottle of the same type have to tasting
4. presentation of the original purchase order or invoice with delivery note of the shipping service.
If all the above conditions are met, the amount already paid by the customer within 30 days after being taken back by the Fine Wine Shop deposited into the bank account designated by the customer, or in the absence thereof on the bank account, the initial payment to the Fine Wine Shop performed. The invoiced shipping costs remain at back the goods still owed to the Fine Wine Shop.
Warranty - Return Right
The Fine Wine Shop reserves the right to refuse returned products or to only a portion of the paid goods to trade, where the packaging of the product is damaged or if it is suspected that the product has already been used.
If a product is returned that has been damaged by an attributable to the purchaser act or omission in the Fine Wine Shop will notify the purchaser in writing or by email. The Fine Wine Shop has the right to the value of the product - as a result of this damage from the area due to the buyer - to keep.
For visible defects (glass breakage, defects, etc.), the customer must immediately make a delivery reservation, if not a complaint on this basis no longer valid. The customer must also within 7 days of delivery Fine Wine Shop hereof notify by email. All delivered wines fall under the Fine Wine Shop warranty.
If a delivered wine or delicacy does not meet the expectations of the customer, it is this free to share this right away by email to [email protected]. The purchaser of the goods, after written consultation with the Fine Wine Shop, return within fourteen (14) days (by appointment) at the following address: Haachtsesteenweg 3, 1820 Steenokkerzeel, under the following conditions (see above under Renunciation).
The Fine Wine Shop commits to exchange bottles with a cork problem provided that the buyer bad bottle (as full as possible) and return it with original cork. The Fine Wine Shop replaces it with the same wine bottle which is on sale at that time (which may be a different year). Under no circumstances pay Fine Wine Shop bottles or other goods back.
In which cases swapping Fine Wine Shop no bad bottles:
- Wines that have become ill by too long storage (eg fresh white wine is 5 years or older, to warm temperatures.)
- Wines that are oxidized by dehydration (stored upright in a too dry and too warm storage place)
- Wines that are not purchased from The Fine Wine Shop
Invoices and payments
The Fine Wine Shop offers various payment options. One can opt for advance payment by bank transfer, paypal, or bancontact / credit card. If the customer picks up the wine itself can currently be paid in cash. From a second order You can choose to just after delivery to pay the bill. This should then be done within 14 days of receipt of the wine. Transfers should be made on the bank account specified by the Fine Wine Shop:
IBAN BE28 1325 4379 9320, BIC: BNAGBEBB.
When picking the buyer can pay cash only. We have not (yet) electronic payment terminal.
In case of partial delivery, the customer agrees to pay the already delivered in accordance with the pricing on the invoice.
Complaints regarding the invoice should be sent by email and be notified within 8 days of the invoice date at The Fine Wine Shop. If one or more bills late or not paid as well as in case of bankruptcy, leadership, collective debt settlement and any other indication of apparent inability or incapacity, retains Fine Wine Shop itself the right to refuse an order, it may also suspend a pending order as long as invoices are not or have not been paid in full, without the Fine Wine Shop to any compensation or could be.
In case of non-payment on the due date, the invoice amount shall automatically be increased by a rate of 12% per year without prior notice. Regardless of the arrears is, in non-payment of the total amount of the invoice by the due date of the invoice, the invoice shall automatically and without any prior notice additionally increased by 10% with a minimum of 75,00 Euro excl. VAT.
A change of address is not a valid reason not to take to be able to submit the invoice or timely complaint.
All delivered products remain the exclusive property of The Fine Wine Shop as long as they have not been paid in full (Act of May 12, 1980), even if they have been modified or incorporated, and without prejudice to the obligation of the customer to insure the risks of the products and ensure due diligence. The customer shall refrain at all times from selling the products again under a different name or mark than those indicated by the Fine Wine Shop.
The Fine Wine Shop is not liable for force majeure or any other cause wants outside its (war, strike, lock out, breakage, theft, fire, logistical problems appointees to transporters and others, etc.) that could cause that's Fine Wine Shop not or can not meet its obligations, although they always make every effort will seek to establish order in case of delay to implement the agreement, without being liable for damages or could be.
Information on the website, the customer is offered subject to typing and printing errors or other technical errors. Interim changes, both in terms of products and prices, are always possible. Pictures of bottles or labels may vary.
The customer is therefore always invited to regularly check the website for the latest version of our terms and conditions. The Fine Wine Shop accepts no responsibility for the consequences of possible faulty or changed information, nor for acts performed by third parties.
Protection of Private Life
The Fine Wine Shop guarantees that your personal data will be treated with the utmost care and confidentiality. By opening a personal account, you give us permission to keep certain data. This data is stored and managed by BVBA The Fine Wine Shop, Haachtsesteenweg 3, B-1820 Steenokkerzeel. The Fine Wine Shop warrant that the information you provide in full accordance with the law of 8 December 1992 on the protection of privacy will be processed. Pursuant to this law, you have at any time and free of charge on the right to access and modify the data relating to you. Just send an email to [email protected] or to log in to www.defijnewijnshop.be.
The customer expressly acknowledges a valid email address specified by him as the address to which correspondence may be sent and that the legitimate email communications between him and Fine Wine Shop the legal force of a documentary evidence. The customer is advised to check his e-mail address regularly for new mail.
The information we ask you when you register or at The Fine Wine Shop place an order, we need to be able to offer an optimal service. These data allow us to quickly and accurately process your orders. The data will also be used to provide you with a personalized shopping experience and better meet your needs and preferences play.
The user can, free of charge and on request, oppose the use of his data for direct marketing. And he can turn to The Fine Wine Shop by email: [email protected] . Your personal information will only be made available to other companies where the Fine Wine Shop will contract with a view to providing service to our customers operational (the courier service delivering your order will possibly need, for example, your address). Your personal data will not be communicated, shared with, sold or transferred to third parties who are not involved in the customer service of The Fine Wine Shop.
The Fine Wine Shop may collect anonymous or aggregated data of a non-personal nature, such as browser type or IP address, the operating system you use or domain name of the website from which you came to the Fine Wine Shop website or through which you leaves. This makes it possible to continuously optimize the website for all visitors.
Limitation of Liability
The content of this website (sales conditions and links included) may at any time without notice or notification, be amended or supplemented. The Fine Wine Shop does not guarantee the proper functioning of the website and can be held liable in any way for the improper functioning or temporary (un) availability of the website or for any damages, direct or indirect, arising from access to or use of the website or the information on it. The Fine Wine Shop is also not responsible for the content of third party sites to which she creates hyperlinks, particularly with regard to the protection of privacy.
Governing Law and Jurisdiction
Any dispute relating to the use of this service and the application or interpretation of these Terms and Conditions shall be exclusively governed by Belgian law.
All agreements of Fine Wine Shop, including the special and general contract and invoice terms, and its execution are subject to Belgian law.
The invalidity of one or more components of the present conditions is in no way the nullity of the contract as a whole, but only to the annulment of the stamped part. The remaining provisions therefore remain completely unaffected and apply. In case of any dispute or litigation, the Belgian law and only the courts of the judicial district of Brussels are competent.